Cy999 Terms and Conditions

Cy999 (hereinafter referred to as the "Platform" or "we") operates the website https://cy999.onl and its associated mobile applications. These Terms and Conditions ("Terms") apply to all use of cy999's services.

By accessing this platform or creating an account, you are deemed to have fully accepted these Terms. If you do not agree with any of the terms, please refrain from using this platform.

These Terms are governed by the laws of Bangladesh and applicable international law. cy999 reserves the right to amend these Terms at any time.

• These Terms are available in both English and Bengali; in the event of a conflict, the Bengali version shall prevail.
• Cy999 is a licensed online gaming operator.
• All content, design, and software on the platform are the intellectual property of cy999.
• Reproducing content for any purpose other than personal, non-commercial use is prohibited.

To access cy999's services, you must create a personal account. Each individual is permitted to hold only one account. If multiple accounts belonging to the same person are detected, all associated accounts may be terminated.

As part of the KYC (Know Your Customer) process, cy999 may request identity verification documents at any time. You may be required to submit a copy of your national ID, passport, or driving license. Withdrawals may be placed on hold until verification is complete.

• You are solely responsible for keeping your account password confidential.
• Sharing your account with another person is strictly prohibited.
• If you suspect unauthorized access to your account, contact support immediately.
• Registering with false information may result in account termination and forfeiture of funds.

Cy999 supports deposits and withdrawals via bKash, Nagad, and Rocket. All financial transactions are secured with SSL encryption. cy999 does not charge any hidden fees or processing charges.

• Minimum deposit: BDT 500.
• Minimum withdrawal: BDT 1,000.
• The withdrawal method must match the method used for the original deposit.
• Withdrawals to third-party accounts are not permitted — funds can only be sent to an account in your own name.
• To prevent money laundering, suspicious transactions may be automatically flagged for review.
• Cy999 reserves the right to recover any funds credited in error due to a system malfunction.

Cy999 offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and special event offers. Each bonus carries its own terms and conditions, which you should read carefully before claiming.

• Welcome Bonus: A bonus of up to 150% applies on the first deposit; minimum wagering requirement is 20x.
• A bonus can only be claimed once: Each bonus offer may be claimed once per member only.
• Bonus validity: All bonuses must be used within 30 days of the issue date.
• Maximum bet: When betting from a bonus balance, the maximum stake per round is BDT 500.
• Game Restrictions: Bonus use is restricted or not permitted in certain games.
• Abuse Prevention: If bonus abuse is found, cy999 reserves the right to void all bonuses and any associated winnings.

Cy999 offers a range of gaming options including Sports Betting, Live Casino, and slots. Each game has its own specific rules, but these general terms apply across all categories.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets settled incorrectly due to technical errors will be reviewed and corrected accordingly.
• If an event or game is cancelled, all related bets will be voided and stakes will be returned.
• Odds in live Sports Betting may change in real time; the odds at the moment of bet confirmation are final.
• Cy999 reserves the right to void any abnormal odds displayed due to a system error.

Cy999 is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and may result in immediate account termination.

• Creating multiple accounts or using another person's account.
• Using multiple identities to manipulate the bonus system.
• Using computer software, bots, or automated systems to play games.
• Attempting to hack or reverse-engineer the platform's software.
• Using the platform for money laundering or any unlawful financial activity.
• Fraudulent behavior or harassment toward other members.
• Deliberately exploiting system vulnerabilities.

Cy999 takes the protection of your personal information seriously. We do not sell your data to any third parties. For details on how we collect, store, and use your information, please refer to our Privacy Policyavailable at.

• Your data is used solely to provide services, complete KYC verification, and meet legal obligations.
• Cookies and tracking technologies are used to improve the user experience.
• You may request to view or delete your data at any time.

Members may close their account at any time. Please withdraw any available balance before submitting a closure request. cy999 also reserves the right to suspend or terminate accounts under certain circumstances.

• Self-exclusion is always available as part of our Responsible Gaming features.
• Any verified balance can be withdrawn before account closure.
• Bonus balances on accounts closed due to terms violations will not be refunded.

Cy999 is committed to delivering the highest standard of service; however, the platform's liability is limited in certain circumstances.

• Cy999 is not responsible for games interrupted due to internet connectivity issues.
• Cy999 is not directly liable for delays caused by third-party payment gateways.
• Services may be temporarily unavailable during unscheduled server maintenance.
• Certain services may be restricted due to government regulations or legal requirements.

Cy999 may update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform. We recommend checking this page regularly.

If you have any questions or concerns about these Terms, please contact our support team: